Privacy Policy

SIGCUS USA Incorporation ("SIGCUS") respects your privacy. This Privacy Policy applies to all of our web sites, our products, services, SIGCUS’s features for Smart Interactivity (see below), as well as that portion of the SIGCUS Internet Apps®. This Privacy Policy explains what information we collect, how we collect the information, how we protect the information and how we use or disclose that information. Information is collected whenever you interact with SIGCUS, such as when you visit our website, when you purchase or register SIGCUS Products and Services, when you contact our sales or technical/customer support representatives or obtain support or warranty service, and during the course of normal use of your SIGCUS product. Your privacy is a priority at SIGCUS, and we take responsible measures to protect it.

Please take the time to read this Privacy Policy. By accessing and using SIGCUS Products and Services, you agree to accept the terms and conditions of this Privacy Policy, you consent to our use and disclosure of the Personally Identifiable Information submitted to us, and you acknowledge that you are aware that this policy may change over time. This Privacy Policy is not intended to, and does not, create any contractual or legal rights in or on behalf of any party.

What information we collect

When you interact with SIGCUS, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the SIGCUS products you own, such as their model numbers, serial numbers and date of purchase; and information relating to a support or service issue - the ”Personally Identifiable Information.” For example, we collect Personally Identifiable Information when you register a SIGCUS Product or Service, access certain V.I.A. Services, contact us for warranty service or customer or technical support, enter a sweepstakes or participate in promotions and giveaways. From time to time in the future, we may offer additional products, features, services and promotional opportunities that would require you to submit Personally Identifiable Information to SIGCUS in order to participate.

SIGCUS also uses "cookies" to collect information when you visit SIGCUS's web site. A cookie is a small data file that SIGCUS transfers to your computer and is stored on your hard drive. Cookies are used by thousands of web sites in order to enhance the web site experience. When you visit SIGCUS's web sites, the cookie identifies your computer to us so that you do not have to re-register each time you visit. We also use cookies to anonymously measure the traffic to our site and its different services and features.

SIGCUS recognizes that parents, guardians, or other adults often purchase our products for family use, including use by minors. We will not knowingly collect Personally Identifiable Information from children under age 13 for any purposes nor will we knowingly accept registration from them, but because some information is collected electronically, it can appear to be the Personally Identifiable Information of the SIGCUS purchaser of the product, and will be treated as such by this Privacy Policy. If a child under age 13 submits Personally Identifiable Information to SIGCUS and we learn that the Personally Identifiable Information is the information of a child under age 13, we will attempt to delete the information as soon as possible or take any other measures required under applicable law.

How we use the information we collect

We use Personally Identifiable Information that you provide us for such purposes as responding to your requests for information, products or services, support, customizing the advertising and content you see, and communicating with you about SIGCUS Products and Services or our other offerings. For example, if you sign up for our email newsletter, we will send the newsletter to the email address you provided. We will also use Personally Identifiable Information to send you information about products and services that may be of interest to you, from SIGCUS and our third party partners. However, we may also initiate communications for other reasons including the above purposes, such as support, purchases, and information requests, using the Personally Identifiable Information in SIGCUS's possession. You will always have the opportunity to "opt out" by unsubscribing or otherwise decline to receive further communications. Later on in this Privacy Policy, we provide you with more information on how to view, modify or remove your Personally Identifiable Information.

We use Anonymous Information to determine how people use the SIGCUS Products and Services. For example, this data tells us information including how often users click on advertisements, which files are downloaded most frequently, and which V.I.A. Services are the most popular. Analyzing this data allows us to improve the offerings on and performance of SIGCUS Products and Services. You may not elect to block SIGCUS’s collection of Anonymous Information.

SIGCUS may combine the Personally Identifiable Information and Anonymous Information with other information we may collect from you or your Products or from third parties so that we can provide and improve our Products, Services, website, advertising and other offerings.

How we share information

We aggregate Personally Identifiable Information and Anonymous Information that we collect and exchange it with advertisers and other partners who are interested in the use and performance of the SIGCUS Products and Services. We share this information so that our partners also may provide you with an optimal user experience and better understand how users access the SIGCUS Products and Services.

We will disclose Personally Identifiable Information as required by law, or if in our judgment it is necessary to protect SIGCUS or our employees or users from harm, loss or liability. If we merge with or are acquired by another company or we sell substantially all of our assets, the acquirer or resulting company will receive and may continue to use the Personally Identifiable Information you have provided, and the Anonymous Information gathered as described in this Privacy Policy.

How we protect information

SIGCUS will maintain the confidentiality of the Personally Identifiable Information that it collects. SIGCUS maintains internal practices that help protect the security and confidentiality of Personally Identifiable Information by, among other things, limiting employee access to and use of this information. When you provide SIGCUS with information such as credit card numbers over the Internet, we encrypt your transmissions using SSL ("Secure Sockets Layer"), and other industry standard security technology. We keep the Personally Identifiable Information you provide on servers that are protected by firewalls and employ other industry standard security measures designed to prevent intrusion or unauthorized access. However, SIGCUS does not guarantee that Personally Identifiable Information will not be disclosed to third parties for conditions beyond its control, such as third parties that circumvent security measures to unlawfully intercept or access the information.

Do Not Track

SIGCUS does not knowingly track personally identifiable information about visitors to over different sites and over time, and it does not enable third parties to do so. SIGCUS does not track site visitors as a matter of SIGCUS’s commitment to privacy, regardless of whether it detects a do-not-track or similar signal from a visitor’s browser.


Where applicable, if you post user comments or engage in similar activity, please remember that anything you post may be publicly available. In other words, publicly displayed information is public. Portions of your user profile may also be available to other users of or visitors to our websites. Any such submissions to SIGCUS will be public and will not be considered private information and not Personally Identifiable Information or Anonymous Information. We do not control, and are not responsible for, the actions of other users of the SIGCUS web site with respect to any information you post. In addition, information that you post may be collected and used by others to send you unsolicited messages and for other purposes.

Changes to this Privacy Policy

As SIGCUS's business changes and grows, SIGCUS may make changes to this Privacy Policy. Please check back periodically to review these changes. If SIGCUS's changes have a significant effect on the way we use your information, however, SIGCUS will announce the changes in a prominent way, which may include, for example, notification by email. SIGCUS will use your information according to the latest version of the Privacy Policy.

Find a SIGCUS Retailer